Last updated: June 26, 2026
This Privacy Policy explains how Vyiral(“Vyiral”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you access or use our website at https://vyiral.com and the related products, applications, and services (collectively, the “Services”).
Vyiral is a brand operated by Mahesh Shardul, trading as TrioLogic HUB, an individual / sole proprietorship registered at Flat-504, T17, Jannadhar Shubha-II, Attibele, Bangalore – 562107, Karnataka, India.
We are committed to handling your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made thereunder, and other applicable laws of India.
By using the Services, you acknowledge that you have read and understood this Privacy Policy. Please read it together with our Terms of Service and Cookie Policy.
For the purposes of the DPDP Act, the Data Fiduciary is:
For grievance redressal, please see Section 12 (Grievance Officer).
We collect the following categories of personal data:
Payments are processed by our payment partner Razorpay. When you make a payment, you provide your payment details directly to Razorpay. We do not store your full card numbers, UPI credentials, or banking passwords on our servers. We receive limited transaction information such as transaction ID, amount, payment status, and the masked/partial payment instrument details necessary to confirm your purchase and manage your subscription. Razorpay processes your data in accordance with its own privacy policy.
We use your personal data for the following purposes:
We process your personal data on the basis of:
Vyiral provides features powered by third-party artificial intelligence providers, currently:
When you use an AI feature, your prompts and the User Content you submit for that feature are transmitted to one or more of these providers solely to generate the output you have requested. These providers act as processors for that specific task.
Important:
We do not sell your personal data. We share it only as described below:
We require our processors to protect your personal data and to use it only for the purposes for which it was shared.
Some of our service providers, including AI providers, may process your personal data on servers located outside India. Where this happens, we take reasonable steps to ensure your data is handled in accordance with this Privacy Policy and applicable law, and that transfers are made only to jurisdictions not restricted under the DPDP Act.
We retain your personal data for as long as your account is active or as needed to provide the Services, and thereafter only as long as necessary to:
When personal data is no longer required, we will delete or anonymise it. You may request deletion of your account and associated data as described in Section 9.
Subject to applicable law, including the DPDP Act, you have the right to:
To exercise any of these rights, contact us at privacy@vyiral.com. We may need to verify your identity before acting on your request. We will respond within the timelines required by applicable law.
You also have the right to register a complaint with the Data Protection Board of India if you believe your rights under the DPDP Act have been infringed.
The Services are intended for users who are at least 13 years of age. If you are under the age of 18, you may use the Services only with the involvement and consent of a parent or legal guardian, as required by applicable law. Where required under the DPDP Act, we will obtain verifiable consent of a parent or lawful guardian before processing the personal data of a child.
We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided us with personal data without appropriate consent, please contact privacy@vyiral.com and we will take appropriate steps to delete it.
We implement reasonable security practices and procedures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption in transit where appropriate, and use of reputable third-party processors. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
In the event of a personal data breach, we will notify the Data Protection Board of India and affected users as required under applicable law.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of our Grievance Officer are:
You may contact the Grievance Officer with any complaint or concern regarding your personal data or your use of the Services. We will acknowledge your complaint and endeavour to resolve it within the timelines prescribed under applicable law.
The Services may contain links to, or integrations with, third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing them with your personal data.
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you through the Services or by email. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.
For any questions about this Privacy Policy or our data practices: